Neocom is a digital guidance tool which creates unique conversations with your customers to make sure they find the right product faster, and more efficiently.
Neocom is a digital version of your sales person. We intend to match an experience of online shopping with in-person shopping experiences.
See how neocom works:
When consumers shops from a physical store, they rely on a sales person with expertise in the product range for guidance. There are simply many factors that a consumer may not have knowledge about and trusts the sales person for advice. They also need to consult people around them to understand their experiences before making an investment.
About 1.8 billion people shop online regularly worldwide. Consumers feel overwhelmed due to the large number of options available online. The product features and specifications are not very useful when the consumer isn't aware of the technicalities. They need to spend time researching and hence find themselves in a state of indecision. About 46% of people fail to complete a purchase online because of these factors.
Online businesses have the chance to help their consumers make an informed purchase decision with the help of Neocom. The best way to understand their needs is to ASK! But no two online shoppers have the exact same path to purchase. Neocom generates unique and tailor-made conversations with each consumer, taking in account their preferences and decisions. With the help of expert knowledge and AI, Neocom creates super smart algorithms which enhances your current product database and also makes the already existing product data more human friendly.